Careers at Isle of Eriska Hotel

Head Chef

Purpose: To act as Head Chef of Isle of Eriska Hotel; planning, organising and communicating within all kitchen departments. To build a motivated team of service staff by taking an active interest in their welfare, safety and development.

Responsible to: General Manager and Restaurant Manager

Responsible for: All chefs and porters

The Role:

The Head Chef must be an inspirational leader, motivating and developing the team with their correct example and creating a culture of passion and enthusiasm for the preparation and service of food. The Head Chef will cultivate an excellent working partnership with the restaurant management team.

They must provide food that not only meets and exceeds our guest expectations in flavour, substance and presentation, but is also in line with agreed company & legal standards. This is in addition to ensuring that the food costs of the business are well managed.

Key Responsibilities:

  • To work with the restaurant team and General Manager to understand customer expectations, comments and to handle any complaints to satisfy the customer promptly
  • To consistently prepare and cook all food to the standards and dish specifications, and train the team to do the same
  • To be hands on and present during the busy service periods
  • To be a team player at all times and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible.
  • To ensure that the hotel’s Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping
  • To ensure the menu, daily specials and special menus are available, as appropriate
  • To ensure functions menus are managed effectively in conjunction with the manager in charge
  • To ensure the kitchen is fully prepared, stocked and set for service at the correct times
  • To be responsible for the performance of the whole kitchen team and the delivery of quality food at all times
  • Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
  • To carry out recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
  • To ensure that a nominated member of the kitchen management team is skilled and committed to delivering all on-job training for the kitchen team
  • Assist in the training and coaching of the floor team, especially in relation to food and kitchen matters, lead tastings and food training at shift briefings
  • To establish and maintain good front of house relations at all times.
  • To promote best practice within the kitchen & constantly look to improve processes & procedures
  • To delegate responsibly and make follow-up checks to ensure the performance of the kitchen and kitchen team when not personally present
  • To lead tastings and train all team members in food knowledge at every opportunity
  • To encourage team members to continually improve their performance – recognising, praising and rewarding excellent performance in the team
  • To develop strong team relations by encouraging open communication between all members of the restaurant team both front and back of house
  • To spot talent and implement succession planning for your kitchen team & recruit the ‘correct’ people.
  • To ensure that your kitchen team understands the correct preparation, cooking, presentation & service of food
  • To conduct annual appraisals and continuously develop your team through regular reviews & agreeing quarterly SMART objectives that are followed through with each team member
  • To carry out any formal discussions with the team, provide updates & evidence for your Manager to support possible disciplinary processes
  • To attend, communicate effectively at & contribute to weekly management meetings and shift briefings every day, To ensure feedback from the previous weeks’ financial results & minutes is given.
  • To attend, plan & help to lead full team meetings and undertake key tasks and/or projects
  • To take responsibility for your own career path and continuous self-improvement

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@eriska-hotel.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Assistant General Manager

Assistant General Managers in hotels must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Assistant GMs are responsible for making decisions that directly affect the day-to-day operations for the entire facility. Assistant GMs basically perform many of the same functions as the hotel General Manager but have slightly less authority. This is an extremely operational and hands on role with guest interaction and service levels an absolute priority. Focus on health and safety, fire safety, GDPR, cost control is also required.

Minimum of one year experience at a similar level of property and role is preferred.

Competitive salary and excellent tips.

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@eriska-hotel.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Duty Manager

Isle of Eriska Hotel is currently looking for an experienced/confident Duty Manager to join our management team. We pride ourselves on the highest level of service, and attention to detail is paramount. Isle of Eriska has a long-standing reputation with 30 luxurious bedrooms, and a 1 Michelin Star Restaurant.

We are constantly voted one of the best small hotels in the world. Candidates should be of the highest professional calibre, able to organize and motivate staff, and not afraid of hard work i.e. leading by example.

 This is a full time position and you must be able to work within the United Kingdom. The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 years in a 5 star property at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to jokin@eriska-hotel.co.uk

All applicants must be eligible to work and reside in the UK.

 

Restaurant Manager

As the Restaurant Manager you will ensure in the smooth running of the food and beverage offer in the hotel, including the dining room, private dining rooms and bar. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.

The Restaurant Manager must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Have initiative, self-discipline, effective communications skills, and the ability to organize, train and direct the work of others.

Your main areas are:

  • Main dining room/other dining rooms
  • Public area food/drinks including afternoon tea and bar food
  • Room service
  • Meeting room setup and requirements
  • Private dining
  • Wine cellar management
  • All functions
  • Bar

Minimum of one year experience at a similar level of property and role is preferred.

Competitive salary and excellent tips.

If this position is of interest to you and you would like to be part of our team then please email your CV to gm@eriska-hotel.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Commis Chef

As a Commis Chef you're on the first rung of the ladder to becoming a great chef. You will be required to do food preparation work and basic cooking under the supervision of a chef de partie, rotating through sections such as sauce, vegetables, fish and butchery.

This is your big chance to learn all there is to know about your trade. Have initiative, self-discipline, effective communication skills, and the ability to organise your section.

This is a fantastic opportunity for an ambitious individual to work within one of Scotlands Michelin Starred kitchens and become a member of an enthusiast and passionate team.

Reports to: Head Chef and Sous Chef

Job Type: Full-time

If this position is of interest to you and you would like to be part of our team then please email your CV to claire@eriska-hotel.co.uk

 

Chef de Partie

This is an exciting opportunity for a passionate and motivated chef to join the kitchen team at one of Scotland's Michelin starred Restaurants. Come and work within a group of like-minded driven individuals with ambition.

Main function: To assist the Head Chef in all aspects of planning, organising and communicating within all kitchen departments.

Reports to: Head Chef and in their absence the Sous Chef.

As a Chef de Partie you will assist the Head Chef to ensure in the smooth running of the food offer in the hotel. To effectively support the kitchen team to achieving the highest standard of food production especially in the Head Chef’s absence. To control and manage the food cost in line with the budget and source local ingredients from supplier and foraging from the Island.

Be innovative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Leisure facilities (gym & swimming pool) available on site free of charge.

If this position is of interest to you and you would like to be part of our team then please email your CV to claire@eriska-hotel.co.uk

 

Gardener

Isle of Eriska Hotel is currently recruiting for the position of Gardener.

We pride ourselves on the highest level of service, and attention to detail is paramount. Isle of Eriska has a long-standing reputation with 30 luxurious bedrooms, and a 1 Michelin Star Restaurant.

Eligible candidates must have a basic knowledge in the following;

  • The ability to use gardening power tools, starting, refuelling and general maintenance of brush cutters, hedge trimmers, extendable equipment and lawnmowers.
  • Have the knowledge and ability to use hand tools while carrying out general gardening tasks.
  • Be able to follow basic instructions given from supervisors and carry them out in a timely manner.
  • Have a knowledge of plants and how to maintain and plant them.
  • Ensure awareness and compliance with all Health & Safety work practices.

Extra responsibilities include;

  • Digging holes for fence posts and building fences
  • Preparing ground for the laying of patios, paths and also new lawns
  • Manual tasks to assist in landscaping development

The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 year)

Own transport is recommended due to the remote location of the Hotel. Uniform and safety wear is provided.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

 

Day Porter

Isle of Eriska Hotel is currently recruiting for the position of Day Porter.

We pride ourselves on the highest level of service, and attention to detail is paramount. Isle of Eriska has a long standing reputation with 32 luxurious bedrooms, a 1 Michelin Star Restaurant.

Ideal candidates will have pride on their appearance, be passionate on providing a friendly and effective service with proficient product knowledge.

Applicants will receive training on service and health and safety which they must comply with on both back and front of house areas.

This is a role consisting of 5 days a week, all days and hours are business dependent.

Live In available. Meals provided on duty.

Own transport is recommended due to the remote location of the Hotel.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to claire@eriska-hotel.co.uk